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Resident FAQs

Smoke/Carbon Detectors


Always test your smoke/carbon detectors.  Do not remove them from the home, nor let their batteries die.  Always change the battery regularly.  Your life and your families’ life depend on this alarm.

Several different alarms are available on the market.  Below is just a video of one type of alarm.  I suggest you go to YouTube and search the brand and model of your alarm.  That’s the easiest and quickest way for you to learn how to test your alarm and to replace the battery.

So please do yourself a favor, and go now to test your alarm.

Changing Dirty A/C Filters

One of the most common problems Renters have with their properties, is not changing the air filters for their central heat/ac units.  It’s so simple, and inexpensive, but it can be a costly mistake if neglected.

In our leases, we have an entire paragraph that explains this responsibility.  Every month or two, you should replace your air filter for the following reasons:

If your heat/air has a dirty filter, it’s like you trying to breathe thru a dirty cloth.  It’s difficult, and causes you to work harder.  Just like your system will work harder, causing you high utility bills or expensive repairs.

If your cooling/heating system is struggling, it will eventually quit.  Causing you discomfort and the expense of the repair since you failed to replace the filter in a reasonable time.  To help you, please watch the video below.

Thanks for your time and effort in caring for your home.

Cleaning Hardwood/Tile Floors

Keeping your floors clean adds to your enjoyment of your home and the overall health of your family.

Move Out

Your security deposit cannot be used to cover the last month’s rent.

Your deposit may be used to repair damage that you leave behind.  So plan your move out properly so you can get your refund in full and fast!  When planning your move out, consider these:


  • Normal Wear and Tear:At the end of the lease period some landlords and tenants argue over whether a problem constitutes “normal wear and tear” rather than “damage.” In the course of a one or two-year tenancy, all rental premises are going to suffer some wear, and things such as door handles loose, oven heating elements, faucet handles or electrical switches may wear out and break without having been abused by the tenant. Paint will fade and become flyspecked over time despite reasonable care, and portions of the carpet may wear down and start to unravel. These sorts of things should not be charges to the tenant or the security deposit. These are normal expenses of being in the rental property business and they are to be borne by the landlord. Most landlords will incur such costs when they refurbish their rental units before leasing them out to new tenants.
  • Damage: Window screens and window panes that were broken by the tenant because the keys were accidentally locked inside constitute damage. Coffee or soft drink stains on the carpet constitute damage. Large holes in the wall from where a tenant mounted bookshelves constitute damage. Crayon marks, dart holes, bizarre or unauthorized paint colors, also constitute damage and can be charged to the deposit based upon the actual cost of repairs.
  • Cleaning: Having to clean up filthy ovens, ranges, refrigerators, kitchen floors, cabinets and bathrooms are problems that go beyond normal wear and tear, unless the landlord provided the premises in that condition to begin with. Tenants leaving such problems behind, when they did not exist at the beginning of the tenancy, have essentially damaged the premises, and the reasonable costs of clean up can be charged against the deposit. If the costs are greater than the deposit, the landlord can sue the tenant for the additional amount. 

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